The holding has its own Training Center. The Training Center is a part of the Quality Assurance Directorate. The Training Center and Quality Assurance Service developed the following programs in connection with the implementation of relevant SOPs:
- training programs for job positions;
- personnel training plan based on the position-functions-SOP principle.
Periodic training is provided according to documented procedures subject to available training programs for personnel having different qualifications. We conduct the training using the WebTutor automated tutoring system. Upon completion of the training, its effectiveness is evaluated by tests. We have a training program for each job position, which includes mandatory annual GDP training. The training is conducted by the company’s experts and by various external training centers, including VIALEK Group of Companies, SGS, and TUV ZUD.