The holding company has a Training Centre. The business unit belongs to the Quality Directorate. When adopting respective SOPs, the Training Centre and QC together have developed the following:
- Training programmes by positions
- Staff training plan based on the principle: position — duties — SOP
The regular trainings are carried out in accordance with a documented procedure and in line with the staff qualification programmes in place. The trainings are delivered using WebTutor software tool. Once delivered, performance is assessed by testing. There are training programmes for all positions, but every programme includes an annual GDP training as a must. Both the in-house experts and outsources training centres including VIALEK, SGS and TUV ZUD may act as instructors.