Santens
Major Nation-wide Pharmaceutical Logistics
Provider
Our goal is to make treatment more accessible and less expensive, to shorten the path of a medicine from the pharmaceutical manufacturer to the patient.
25 years

of successful development on the Russian pharmaceutical logistics market

200+ clients


use customs services

50+ clients


using storage and handling services for medicinal products in specialized pharmaceutical warehouses
7 logistics hubs

including interim storage warehouse and one customs bonded warehouse




600+ experts

work at the Group sites

200 000+ pallets


the group manages its own and leased specialized Class A warehouses with the ability to store and process over 200,000 pallets
About Santens Group of Companies
The Santens Group of Companies confidently occupies a leading position in the Russian pharmaceutical logistics market, having earned a reputation as a reliable partner among pharmaceutical companies. Since its foundation in 2000, Santens Group of Companies has been continuously developing and introducing innovative solutions to meet the highest industry standards and satisfy customer needs. This is precisely allowed it to become a recognized leader in the sphere of pharmaceutical logistics.

One of the key factors of the company's success is the use of licensed Class A warehouses, which ensure proper storage conditions for medicines and vaccines, which is especially important for maintaining their effectiveness and safety.

Licensed Class A warehouses comply with the strictest Russian and international standards for storing medical products, validated transport and equipment ensure safe and effective transportation and storage of medicine and vaccines.

One of the unique offers of Santens Group is pharmacy fulfilment, a service that optimizes the processes of storing and delivering medicines from the manufacturer to the end consumer, providing a full cycle of logistics services from receiving goods to their delivery. This allows customers to focus on their core business, entrusting all logistics processes to experienced professionals.
The company not only follows global quality standards, but also actively develops advanced IT solutions, such as CTT (Cargo Tracking and Tracing) system, which ensures traceability and control at all stages of the logistics chain.

The history of Santens is a history of growth and development, where every step was aimed at improving the quality of customer service. Thanks to its experience and professionalism, the group of companies continues to set standards in Russian pharmaceutical logistics, providing its customers with reliability and confidence in the future.

The Santens Group of Companies is a specialized logistics operator with an exclusive focus on servicing the supply chain of finished pharmaceutical and related products on the Russian market.

Our Services
  • A full list of pharmacy warehouse services, modern technologies and quality of Class A warehouse complexes
    We service only cargo with medicines, medical products, dietary supplements and cosmetics.
  • We have many years of experience in transporting temperature-controlled cargo for leading international and Russian medications manufacturers and distributors.
    A range of services for cargo delivery compliant with temperature conditions, including compliance with the cold chain.
  • Warehouse space and refrigeration equipment designed and equipped for storage and maintenance of medical immunobiological medicines.
  • A range of services: from applying identification means to packages, with primary aggregation of packages to boxes and pallets, ending with support of marked medications with data transfer to the medicine movement monitoring system.
  • Pharmacy fulfillment is a full range of logistics services from the moment of goods acceptance from the supplier, including warehouse processing and goods’ delivery to the pharmacy, with an individual approach to each client.
  • Extensive practical experience in integrating with various accounting systems allows us to fulfil the clients’ technical assignments of varying degrees of complexity and depth of integration: from basic warehouse flows to such real-time operations as adjustments and changes in the status of each container unit.
  • A range of customs warehouse services
    The Davydovsky customs post of the Moscow Regional Customs, which specializes in the clearance of medicines, is located on the territory of the ‘Leshkovo 3’ warehouse complex.
  • Consulting Activities
    Recommendations for clients on issues of
    Foreign economic activity;
    Customs clearance and customs legislation of the Russian Federation; Preparation of objects for obtaining a license for pharmaceutical activity (license for wholesale trade of medicines, license for storage of medicines).
Quality Guarantees
The company has implemented and maintains a Quality Management System (QMS), which is an integral part of the company's overall management system.
Audits
The Santens Group of Companies has successfully passed the audit of the quality management system in the international certification body SGS, which is confirmed by the CH15/0960 certificate, and also regularly and successfully passes audits of global pharmaceutical brands that are our clients.
Comprehensive approach to the QMS implementation
Comprehensive approach to the company's quality management system is based on the implementation of:
·  legislative requirements of the Russian Federation;
·  the concepts of ISO 9001, ISO 31 000;
·  GxP rules (GMP EU, GDP EU, GSP WHO)
Strategy
The company's strategic goal is to implement a pharmaceutical quality system based on the requirements of ICH Q10 and ICH Q9 and a quality risk management system.
REVIEWS
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JSC "SANTENS SERVICE" 2000-2025