Major Nation-wide Pharmaceutical Logistics
Our mission is to make medication available and affordable
through speeding up deliveries from pharmaceutical
manufacturers to patients.
22 years

of successful development on the Russian pharmaceutical logistics market

200+ clients

use customs services

50+ clients

use pharmaceutical products storage and processing services at our specialized pharmacy warehouses
8 logistics hubs

including two interim storage warehouses and one customs bonded warehouse
600+ experts

work at the Group sites

170 000+ pallets

we are managers of our own and leased class A warehouses whose capacity makes it possible to store and handle over 200,000 pallets
About Santens Group of Companies
Founded in 2000, Santens Group is a logistics provider specialising in
the supply chain management with an exclusive focus on finished
pharmaceutical products and associated goods in the Russian market.

A holding company Danom LLC, a pharmaceutical warehouse operator
SANTENS SERVICE JSC, and Norston JSC providing such services as
customs and interim goods storage and handling, customs clearance and
medicine compliance verification are operating under the Santens
umbrella and managed by Santens Logistics Group LLC.
Our Services
A full range of pharmaceutical warehouse services, state-of-
the-art handling and class A warehousing facilities

We focus exclusively on shipments of pharmaceuticals,
medical products, dietary supplements and cosmetics.
We’ve gained vast experience in temperature-controlled freight forwarding for leading international and Russian drug manufacturers and distributors.

A range of services for temperature-controlled cargo deliveries, including cold chain compliance.
Warehouse space and refrigeration equipment designed and outfitted to store and preserve medical munological
biological preparations.
A line of services from pack identification labelling and
aggregating such packs into boxes and pallets, to handling labelled medical products and transmitting data to the
medical product tracking system
Pharmacy fulfilment covers a full range of logistics services from receipt of goods from the supplier to warehouse
handling and delivery to the pharmacy along with providing the best customised servicing.
Excellent practical skills in integrating into various accounting systems enables us to implement customers’
terms of reference that differ in complexity and depth of such an integration: from basic warehouse flows to real-time operations such as adjustments and changes in the
packed item statuses.
A range of bonded warehouse services
Our Leshkovo 3 logistics hub hosts the Davydovsky Customs Terminal that is attributed to the Moscow Region
Customs and specializes in the clearance of medicines.
Consulting Activities
Advice to customers on
  • Foreign economic activity
  • Customs clearance and RF customs legislation
  • Preparations of facilities to obtain a pharmaceutical licence (licence for wholesale trade of medicines, licence forstorage of medicines)
Quality Assurance
We have in place and maintain a Quality Management
System (QMS) that is an integral part of the Corporate
Integrated Management System.
Santens QMS has been audited by a recognised international certification body SGS, which is proved by CH15/0960 certificate while the company is also regularly and successfully audited by our customers that own global pharmaceutical brands.
Integrated QMS
An integrated approach to the corporate Quality Management System is
based on:

  • requirements of Russian laws;
  • ISO 9001 and ISO 31 000 concepts;
  • GxP rules (GMP EU, GDP EU, GSP WHO)
The strategic goal of the company is implementation of a pharmaceutical quality system based on the requirements of ICН Q10 and ICH Q9 and a quality risk management system.
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