Command

Petr Aleksandrovich Tkachenko

Working at Santens Group of Companies since
  • July 2019.

Areas of competence
  • Management of the IT Department to support operations and development of strategic IT areas of the company.

Education
  • Moscow State University of Economics, Statistics and Informatics, Business Management.

Experience
  • organization and management of the IT Department;
  • management and planning of IT projects;
  • management of business analysis, development and support of critical high-load business software applications;
  • assurance of SLA for business customers, including 24x7 support and incident responses;
  • management of service contracts with IT service providers;
  • development, deployment and control of the execution of procedures for accepting new IT services for support;
  • automation of internal IT procedures.

Career history
  • PepsiCo Russia, Business Applications Manager for Russia, CIS countries and Ukraine;
  • Wimm-Bill-Dann, Head of Logistics Information Systems Management Department.